First, make sure you are trying to log in with the very same email you have been registered with. Check if you have a registration email from Heartpace in this mailbox. 

If you still have troubles logging in, you can try to reset your password.

  1. Click FORGOT PASSWORD under Log in button:

2. Enter the email address and put the check box:

You will receive an email shortly with a link for password reset.

3.  Follow the link from your email and set your new password:

Don’t forget to follow your company’s requirements:

If you performed all the actions, saved new password but still can not log in, please contact support@heartpace.com 

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